Broadcastify Help Center

Why is a feed offline?

Broadcastify Support
Broadcastify Support
  • Updated

The vast majority of audio feeds on are provided by volunteers, each one using their own computer and scanner radio.  

Whenever a feed is shown as being offline it means that we're not currently receiving audio from the person that volunteered to broadcast it.  

The person that volunteered to provide the audio for it could be having computer or Internet problems.

There is nothing we can do this matter. This is a feed owner issue and not a Broadcastify issue.

When an audio feed drops offline, an e-mail is automatically sent to the broadcaster after it has been down for 15 minutes.  Additional e-mails are automatically sent to broadcasters notifying them that their feed is offline after it's been offline for 6 hours, 24 hours, 7 days, and 14 days.  

If a feed is offline for 21 days it will automatically be deleted from our system.

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